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Dear Amazon,

Good day!

we are contacting you regarding our seller account suspension on amazon, and we have realized that our seller shipping delay rate already reach the 43.73%. I'm so sorry for that, we once proviced bad buying experience to our customers. The most reason was because is that sometimes, when the customers pleace order on weekend and near weekend, I ignored to inform the warehouse to pack and delivery the packages. I'm very sorry for the result. today, when we saw the letter, and I found out that, because of my mistake, I have brought big trouble to our Account, I feel very sorry for that. and our manager blamed me serious, and strictly require me that I must report the shipping information to him everyday, including weekend.

Now the whole department have attached great importance to ......